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Edit User Roles (Youth/Citizen not able to message)
@dpjecon, @BlackoutKnight and I would like to use the messaging function to work on game+Story Power mash-up. However, though I can add @dpjecon to the message group and post messages, he cannot reply. He is connected to both myself and @BlackoutKnight.
Possible issues:
- The Youth/Citizen role does not allow posting messages at all, though messages may be sent to them.
- The Youth/Citizen role does not allow posting to group messages.
- Something else…
Things to check: Blackout has an Admin-level account, though his profile type is Youth. I should ask him if he can reply and that would indicate if the issue is related to Role or Profile Type.
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1 Reply
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The issue was with the BuddyBoss plugin “Youth” profile type settings for Messages. See https://www.youtube.com/watch?v=W5QkCyMNPtQ
Found in BuddyBoss > Settings > Messages. Youth must be given explicit permission to Message and, in this case, must be given specific permission to message certain profile types.
While we want some controls on messaging because they represent unmonitored communication between users, we also want this feature for some youth interactions. In many cases, other messaging apps prohibit use until a certain age, and therefore users are receiving not training in the use of the technology before they enter unprotected use with the general public.
In the future, we could use a faculty category to allow Youth-Adult messages to approved adults.
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This reply was modified 6 days, 2 hours ago by profmag.
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This reply was modified 6 days, 2 hours ago by
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