Apparently, it issue is that our shared hosting setup has a problem creating or resolving the symbolic links that Buddyboss is generating. I contacted BuddyBoss support and they informed me that their is a setting in BuddyBoss > Settings > Media that turns off the symbolic links feature.
Also, they recommended I look at their “Media Permissions” component that adds a custom .htaccess to all media folders to prevent direct access. Hopefully, I’ll implement this soon.
https://www.buddyboss.com/resources/docs/components/media/media-permissions/
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This reply was modified 2 years, 6 months ago by profmag. Reason: Added link to component